Summary (not a substitute for the Terms):
Conversions consume credits. All credits—including Pro Credits—are non-refundable.
Purchased Credits expire after 24h. Pro Credits renew monthly and unused Pro Credits expire at the end of the billing cycle. All conversions are final once started. Service provided “as is”.
1. Acceptance of Terms
By accessing or using Convert3Dfiles (“Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the Service.
2. Description of Service
Convert3Dfiles provides local, browser-based 3D file conversion with optional export and Stripe-powered credit purchases and subscriptions.
3. Definitions
- Credits: units that enable file conversions within the Service.
- Free Daily Credit: up to one complimentary credit per 24 hours, if offered.
- Purchased Credits: credits bought à la carte via Stripe.
- Pro Credits: credits issued under a recurring subscription plan (“Pro Plan”).
4. Credits & Payments
- Each conversion consumes credits.
- Free Daily Credit: may be granted once per 24 hours; not bankable if unused.
- Purchased Credits: expire 24 hours from purchase unless otherwise stated.
- Pro Credits: issued monthly with your subscription; renew each billing cycle; unused Pro Credits expire at the end of the cycle.
- Payments are processed by Stripe. We do not store full card details.
- Taxes and fees may apply based on your location.
5. Refunds & Cancellations
- No refunds. To the maximum extent permitted by law, all Credits (Free, Purchased, and Pro) are non-refundable, whether used or unused.
- Final conversions. Once a conversion has started, the credit redemption is final regardless of output quality or compatibility.
- Subscriptions (Pro Plan). You may cancel anytime to stop future renewals; access and Pro Credits continue until the end of the current billing period. No partial-period refunds.
- If required by applicable law, any mandatory consumer rights remain unaffected.
6. Prohibited Uses
You agree not to: copy, modify, distribute, or resell the Service; reverse-engineer, scrape, bypass or tamper with credit/account mechanisms; or use the Service to process unlawful or infringing content.
7. Intellectual Property
Convert3Dfiles™ and all related code, designs, and trademarks are owned by Shapemaker Studios. © 2025 Shapemaker Studios. All rights reserved.
8. No Warranty
The Service is provided “as is” without warranties of any kind. Conversion quality may vary depending on source files. We do not guarantee compatibility with all formats or software.
9. Limitation of Liability
To the maximum extent permitted by law, Shapemaker Studios shall not be liable for any indirect, incidental, or consequential damages, including lost profits, data loss, or business interruption.
10. Governing Law
These Terms are governed by the laws of Sweden. Exclusive jurisdiction and venue shall be in Swedish courts.
Summary (not a substitute for the Policy):
Files are processed locally. Stripe handles payments and subscriptions. We don’t store card details. Minimal analytics. GDPR rights apply.
1. Information We Collect
- File data: Uploaded 3D files are processed locally in your browser. We do not permanently store your files on our servers.
- Payment & subscription data: Processed by Stripe (transaction/subscription IDs, status, amounts). We do not store full card details.
- Basic analytics: Anonymized technical info (browser/OS, usage patterns) to improve the Service.
2. How We Use Your Information
- To allocate Credits and manage Pro subscriptions.
- To provide and improve conversion functionality.
- To secure and maintain the Service and comply with legal obligations.
3. Sharing of Data
- Stripe for payment and subscription processing.
- Legal where required by law or valid requests.
- We never sell your personal data.
4. Data Retention
Payment/subscription records are retained for accounting and legal compliance. Conversion files are not stored permanently; they remain local unless explicitly exported by you.
5. Security
We implement reasonable measures to protect your data. However, no online service is 100% secure. Use the Service at your own risk.
6. Your Rights (GDPR/EU)
- Right to access, correct, or delete your personal data.
- Right to withdraw consent (where applicable).
- Contact: contact@convert3dfiles.com.
7. Changes
We may update this Privacy Policy from time to time. Continued use of the Service after changes indicates acceptance.